Free Shipping


Please expect 3-4 weeks for the arrival of your purchases. All orders are processed within 24 hours and shipped within the next 24 hours.

Holiday and super-sales seasons may require a longer shipping period, as we ship in higher volumes during these times. Local customs may cause shipping delays in shipping – unfortunately this is out of our control.

Please double check that your order is correct before completing your purchase. Once your order is in the system, it cannot be modified or cancelled.

Tracking Service
Au Jaq’s easy tracking service for parcels is available by contacting us at: